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Blog Post | Consumer Protection

How to protect yourself from the security bug Heartbleed | Diane E. Brown

Heartbleed is a recently discovered hole in the security software used by most major websites – everyone from Amazon to Yahoo to eBay – that may have allowed hackers to access consumers’ passwords or credit card information. Here are our recommendations for protecting yourself.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Consumer Group Releases New Report Analyzing Five Years of Air Passenger Complaints

Spirit generates the most complaints among major airlines for its size and generates an increasing number of complaints each year. Other most-complained about firms include Frontier Airlines, United Airlines, and American Airlines.

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Report | Arizona PIRG Education Fund | Consumer Protection

The Unfriendly Skies: Five Years of Airline Passenger Complaints to the DOT

Consolidation in the airline industry, along with pressures created by new security rules and the recent high cost of aviation gasoline, has changed the way we fly. It seems as if every consumer has an airline travel story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag. What many consumers don’t know is that they do have a number of new rights as well as a right to complain, both to the airline and to the government.

> Keep Reading
Report | Arizona PIRG Education Fund | Tax

Following the Money 2014

This report, Arizona PIRG Education Fund’s fifth annual evaluation of state transparency websites, finds that states are making progress toward comprehensive, one-stop, one-click transparency and accountability for state government spending. But many states, including Arizona, have a long way to go to provide taxpayers with the information they need to ensure that government is spending their money effectively.

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News Release | Arizona PIRG Education Fund | Tax

New Report: Arizona Receives a ‘B’ in Annual Report on Government Spending Transparency

According to a new report, Arizona performs well when it comes to government spending transparency, but has room for improvement. Arizona received a ‘B’ in the fifth annual Arizona PIRG Education Fund spending transparency report, Following the Money 2014: How the States Rank on Providing Online Access to Government Spending Data.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Consumer Group Releases New Report Analyzing Five Years of Air Passenger Complaints

Spirit generates the most complaints among major airlines for its size and generates an increasing number of complaints each year. Other most-complained about firms include Frontier Airlines, United Airlines, and American Airlines.

> Keep Reading
News Release | Arizona PIRG Education Fund | Tax

New Report: Arizona Receives a ‘B’ in Annual Report on Government Spending Transparency

According to a new report, Arizona performs well when it comes to government spending transparency, but has room for improvement. Arizona received a ‘B’ in the fifth annual Arizona PIRG Education Fund spending transparency report, Following the Money 2014: How the States Rank on Providing Online Access to Government Spending Data.

> Keep Reading
News Release | Arizona PIRG Education Fund | Health Care

Arizona PIRG Education Fund Helps Young Adults Navigate New Health Insurance Landscape

With major components of the Affordable Care Act in effect, the Arizona PIRG Education Fund launched a statewide education campaign to reach Arizona college students and others with facts about the law and tips to help them find coverage. As part of this effort, the Arizona PIRG Education Fund released a new guide: So You Need Health Insurance. Now What? Arizona Health Insurance 101.

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News Release | Arizona PIRG Education Fund | Consumer Protection

SURVEY SHOWS STUDENTS OPTING OUT OF BUYING TEXTBOOKS

A survey released by the Arizona PIRG Education Fund shows that 65 percent of student consumers have opted out of buying a college textbook due to its high price, and nearly half say that textbook costs can dictate whether they take a course.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Annual Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on store shelves, according to the PIRG’s 28th annual Trouble in Toyland report. The survey of hazardous toys found that despite recent progress, consumers must still be wary when shopping this holiday season.

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Arizonans Call For Passenger Rail

The Arizona Department of Transportation recently held open houses to gather public input on passenger rail between Phoenix and Tucson. The Arizona PIRG Education Fund provided ADOT, the public, allies and the media with key principles to be considered for a successful rail line — including ridership potential, integration with other public transportation services, and reliable funding.

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Result | Safe Energy

More Clean Energy For Arizona

The Arizona PIRG Education Fund helped lead efforts to have one of the strongest energy efficiency standards in the country enacted in Arizona. While this standard covers Arizona Public Service and Tucson Electric Power, it does not cover the Salt River Project. Working with allies, we successfully secured a commitment from the Salt River Project to also ramp up its energy efficiency and clean energy standards.

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Result | Budget

Budget Transparency Earns High Marks

The Arizona PIRG Education Fund worked with the State Comptroller to ensure some of the best practices in budget transparency websites were brought to Arizona. Due in part to our recommendations, Arizona moved from the bottom into the top five state websites for showing taxpayers how our money is spent.

 

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Report | Arizona PIRG Education Fund | Consumer Protection

The Unfriendly Skies: Five Years of Airline Passenger Complaints to the DOT

Consolidation in the airline industry, along with pressures created by new security rules and the recent high cost of aviation gasoline, has changed the way we fly. It seems as if every consumer has an airline travel story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag. What many consumers don’t know is that they do have a number of new rights as well as a right to complain, both to the airline and to the government.

> Keep Reading
Report | Arizona PIRG Education Fund | Tax

Following the Money 2014

This report, Arizona PIRG Education Fund’s fifth annual evaluation of state transparency websites, finds that states are making progress toward comprehensive, one-stop, one-click transparency and accountability for state government spending. But many states, including Arizona, have a long way to go to provide taxpayers with the information they need to ensure that government is spending their money effectively.

> Keep Reading
Report | Arizona PIRG Education Fund | Consumer Protection

Fixing the Broken Textbook Market

The cost of college textbooks has skyrocketed in recent years. To students and families already struggling to afford high tuition and fees, an additional $1,200 per year on books and supplies can be the breaking point.

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Report | Arizona PIRG Education Fund | Consumer Protection

Trouble in Toyland

The 2013 Trouble in Toyland report is the 28th annual PIRG survey of toy safety. In this report, the Arizona PIRG Education Fund provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

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Report | Arizona PIRG Education Fund | Consumer Protection

Big Credit Bureaus, Big Mistakes

In this report, we explore consumer complaints about credit bureaus with the aim of uncovering patterns in the problems consumers are experiencing with credit reporting.

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Blog Post | Consumer Protection

How to protect yourself from the security bug Heartbleed | Diane E. Brown

Heartbleed is a recently discovered hole in the security software used by most major websites – everyone from Amazon to Yahoo to eBay – that may have allowed hackers to access consumers’ passwords or credit card information. Here are our recommendations for protecting yourself.

> Keep Reading
Blog Post | Health Care

The U.S. Supreme Court & the High Cost of Rx Drugs | Diane E. Brown

Everyone knows prescription drugs cost much more than they should. But many people are surprised to learn about one of the key ways drug companies keep prices high: Paying off competitors to keep generics off the market.

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Blog Post | Health Care

What's Next on Health Care Costs? | Diane E. Brown

Now that the election is over, talk has turned to the need to work together and get results for America. It’s a tall order, and on the polarized issue of health care, it may seem at first like an impossible task. But I am hopeful that we can make significant progress together.

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Blog Post | Transportation

A Trillion Fewer Driving Miles? | Serena Unrein

It’s now common knowledge that annual changes in the volume of driving no longer follow the old ways. In July 2012, Americans clocked over 258 billion miles behind the wheel, a billion fewer miles than the previous July despite a slightly stronger economy and cheaper gasoline.

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Blog Post | Health Care

Here’s that Rx refill you didn’t order | Diane E. Brown

Is your pharmacy refilling your prescription without your knowledge or approval, and billing your insurance company for the cost? If so, it’s the latest example of waste we shouldn't tolerate in our health care system.

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